Terms and Conditions

1. A SkyCity Auckland Custom Gift Voucher can be used to make purchases at the specified SkyCity Auckland hotel, restaurant, bar, or Sky Tower (including Sky Tower admission). Occasion and SkyCity Auckland vouchers can be redeemed at any hotel, restaurant, bar, or the Sky Tower. Gift vouchers cannot be used for online purchases for Huami pick up, Fed to go, or Sucre by SkyCity. Vouchers are also not redeemable for the SkyJump, SkyWalk or East Day Spa.

2. Redemption of Gift Vouchers is subject to the availability of rooms/products/services offered at the SkyCity Auckland venues included in the Gift Voucher and close out periods may apply.

3. Each Gift Voucher:

• expires three years from the date of purchase, at which time any outstanding balance on that Gift Voucher will be forfeited;
• may be used progressively until the full dollar value is redeemed;
• cannot be used for the purposes of gaming; and
• is not redeemable or exchangeable for cash and cannot be topped up with additional cash.

4. No change will be given and any balance that remains on the Gift Voucher can only be used against future purchases.

5. SkyCity is not responsible for any lost or stolen Gift Vouchers and reserves the right to refuse to accept any Gift Voucher where it reasonably suspects that that Gift Voucher (or any amount on it) may have been stolen or otherwise illegally obtained.

6. SkyCity reserves the right to cancel any Gift Voucher or its gift voucher programme for any reason with notice. In such case, contact us via info@shop.skycityauckland.co.nz and the balance available on any valid and unexpired Gift Voucher will be refunded to you.

7. SkyCity reserves the right to amend any of these terms and conditions without notice.

8. SkyCity will not be liable to any person for any loss, damage, or personal injury suffered in connection with the purchase or use of a Gift Voucher or any unforeseen system failure.

9. The purchase or use of a Gift Voucher implies full acceptance of these terms and conditions.

10. A credit card surcharge of 1.8% will apply to the purchase of a SkyCity Gift Voucher.